Anna Mika

Meet the Team

Customer Service Representative

Born and raised in Shawnee, Kansas, Anna is a dedicated Customer Service Representative with a rich background in financial services and a renewed passion for delivering outstanding customer support.

As a proud Jayhawk fan and someone deeply committed to the community, Anna’s strong local ties and academic achievements at the University of Kansas influence her professional values and ambitions.

Anna graduated with a Bachelor’s degree in Business Administration from the University of Kansas, where she built a strong foundation in business and customer service principles. Her career began at Ameriprise Financial, where she worked from 2013 to 2015, gaining valuable experience in client relations and financial services. She then continued her professional journey at Renaissance Financial from 2015 to 2018, further honing her skills in a dynamic and fast-paced environment.

In 2018, Anna took a step back from her career to focus on her growing family. She married her husband, Joe, and dedicated the next six years to raising their two sons, Joe and Ethan. During this time, Anna developed exceptional organizational and multitasking skills while managing a busy household.

Now re-entering the workforce, Anna brings a renewed energy and a wealth of experience to her role as a Customer Service Representative at Story One.

She excels in handling a variety of customer interactions, providing effective solutions, and ensuring a high level of satisfaction.

Her background in financial services, combined with her strong communication skills and a deep understanding of customer needs, positions her as an asset to any team.

Outside of work, Anna is passionate about spending time with her family, growing in her faith and cheering on the Kansas Jayhawks and Kansas City Chiefs. With a passion for high-quality service and a readiness to contribute to her next role, Anna Mika is well-prepared to make a meaningful impact in the field of customer service.